Payment methods

1. Introduction

At market365.uk.com, we strive to provide a secure and convenient payment process for all our users. We utilize the Stripe payment system, which ensures a high level of security and a wide range of payment options.

2. Available Payment Methods

Through our integration with Stripe, we accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• Bank transfers (for certain transactions)

3. Payment Process

1. Select the item or service you wish to purchase
2. Proceed to checkout
3. Choose your preferred payment method
4. Enter the required payment information
5. Confirm the payment

After confirming the payment, you will receive a confirmation email.

4. Payment Security

The security of your payment information is our top priority:

• All payments are processed through a secure SSL connection
• We do not store your credit card information on our servers
• Stripe complies with the Payment Card Industry Data Security Standard (PCI DSS)

5. Refunds and Returns

Our refund policy:

• Refunds are available within 14 days of purchase
• To initiate a refund, please contact our support team
• Refunds are issued to the same payment method used for the purchase

6. Recurring Payments

For some services (e.g., premium subscription), we offer the option of recurring payments:

• You can cancel your subscription at any time through your account settings
• A notification of the upcoming charge will be sent 3 days before the payment

7. Currency

All payments on our platform are processed in British Pounds (GBP). If your card is issued in a different currency, the conversion will be done automatically at your bank's exchange rate.

8. Payment Issues

If you encounter any issues with payment:

1. Ensure you have entered the correct payment information
2. Check if you have sufficient funds in your account
3. Try using a different payment method
4. If the problem persists, contact our support team

9. Fees

Market365.uk.com does not charge any additional fees for processing payments. However, please note that your bank may charge a fee for certain types of transactions.

10. Contact Us

If you have any questions about payments or need assistance, please contact our support team:

Email: [email protected]

Last updated: July 24, 2024